Here’s how CurateIt—an AI-powered content curation platform—nailed their strategy on Reddit by leaning into audience segmentation, authenticity, and interaction-first content. Your content format should feel built for the feed—not pasted across channels. Now that you’ve got the tools to understand your audience, let’s talk about how to activate that insight. Smart segmentation that turns broad messaging into personal relevance. Behavioral insights are only as good as the tools that power them and the right toolkit helps you move from assumptions to audience intelligence—fast. As of February 2025, 5.24 billion people—nearly 64% of the global population—are active on social media.

Jugnoo, an Uber-like service for auto-rickshaws in India, used Facebook Analytics to learn that 90% of their users who referred other customers were between 18- and 34-years-old, and 65% of that group was using Android. If you need inspiration, take a look at these essential social media metrics. The next steps walk you through building a social strategy that works, starting with goals and ending with results you can measure.

Use Winning Formats For Maximum Engagement

Starting with Instagram, the brand posts a lot of Reels, which is apt for the platform. Photo posts make up most of the content posted on Instagram, while videos and carousel posts are gaining popularity. Brands that want to get insights from their customers and also run Q&A sessions, conduct polls, and put up question stickers in their Stories. Check out our guide on social media marketing tools to find the right solution for KPI measurement and analysis. Simply put, they should be Specific, Measurable, Achievable, Relevant, and Time-bound. For example, ”increase engagement rate by 50% on all platforms” isn’t exactly a SMART goal since it doesn’t specify a timeframe or the current engagement rate.

On average, retweets with pictures gain more clicks and views than text-only posts. You don’t need to post every hour, but one to three times a day keeps your brand fresh in your audience’s mind. Reposting user-generated content also counts, so don’t stress about coming up with dozens of new content ideas. If you’re getting your feet wet with the social media game, it’s okay not to invest a fortune into visual content. However, it’s always a good idea to include pictures, videos, or graphics in posts whenever you can.

In this case, the charts displayed indicate the follower count and engagement rate, offering a clear visual representation of how these profiles fare in terms of audience size and interaction. Integrating a third-party tool such as Socialinsider into your social strategy can elevate your approach by providing comprehensive analytics and reporting. Users will engage with your posts, tag you, or message directly, and some may mention your brand without tagging you. In these online communities, you can showcase the human side of your business and become a part of the daily online lives of your customers.

Short-form videos like Reels, TikToks, and YouTube Shorts consistently drive engagement. Combine them with UGC, carousels, memes, and thought leadership to match the native strengths of each platform. A strong content strategy doesn’t just focus on what to post but how often to post what. The wrong ratio can turn your feed into a sales pitch, or worse, a scroll-past zone.

Connect With Your Customers

The majority of studies investigate the effect of social media in B2B or B2C context. Future studies should pay attention to other contexts (e.g. B2B2B, B2B2C). Another limitation of the current research on B2B companies is that most of the studies on social media in the context of B2B focus on the effect of social media use only on business outcomes. The use of social media by different stakeholders will lead to different effects affecting companies, customers and society. This is an iterative process based on which the stakeholders use their experience to constantly improve and evolve their use of social media, which has impacts on both, business and society. The successful implementation of this process is key to digital transformation and the creation of sustainable societies.

In 2017, the number of social media users stood at almost half at 2.73 billion, indicating the swift adoption of social media in the past few years. To get consistent outcomes from social media marketing, you need to create as many touch points as possible, and advertising provides the most controlled and measurable way of doing so. Carve out at least one hour per day to dedicate to social media community management. Make an effort to respond to those mentioning your brand – it will benefit you in the long run. Use tools such as AgoraPulse, or Mention to make it easier to schedule posts and to listen to conversations.

The study also used nine in-depth interviews with B2B senior managers and social media specialists about adoption of social media by B2B. It was found that perceived pressure from stakeholders influences B2B organisations’ adoption intention of social media. Keeping up with the latest SMM Thai statistics helps you refine your strategy and set smarter goals. The concept of buying something you saw on social media is not new.

That’s why 59.4% of marketers plan to increase their influencer marketing budget moving forward. You can either use industry research or analytics from your own platforms to find out which content type works best on each social media account. Determine which key performance indicators (KPIs) and metrics you will use to track the success of your social media marketing.

How Can I Maximize Engagement On My Posts?

A social media management tool with capabilities such as Social Listening, Post Scheduling and Analytics and Reporting can help with this by enabling social teams to stay targeted and impactful. Social media marketing is poised to get even bigger results than ever. Data from our 2024 Social Media Content Strategy Report shows consumers of all ages are engaging more than ever with brands on social media.

Recent B2B studies did not consider recent legislation (General Data Protection Regulation 2018) in the context B2B (Sivarajah et al. 2019). Social media marketing has become a vital component to the market mix of many businesses–large and small. After all, there are 4.9 billion people who use social media platforms worldwide and so having a presence on social is a good way to connect with both current and potential customers alike.